Delivery Information

To ensure a smooth delivery, please make sure our team can access the property at the scheduled delivery time.

Before delivery, please ensure one of the following arrangements has been made:

• Someone will be at the property to receive the delivery.

• A key, lockbox, garage code, access code, or other entry instructions have been provided to us in advance.

Please ensure the cabinet balance is paid before or at the time of delivery. Payment may be completed before our truck arrives, or while our delivery team is on site before unloading begins. Our team will begin unloading once payment has been received.

If there are any access restrictions, parking limitations, elevators, gated communities, or any other special delivery instructions, please let us know in advance so we can plan accordingly.

If you need to reschedule your delivery, please contact us at least one business day before your scheduled delivery date. We are happy to reschedule your delivery at no additional charge.

If our delivery team arrives as scheduled and is unable to complete the delivery because we cannot access the property, no one is available to receive the order, or payment has not been completed before unloading begins, a new delivery appointment may be subject to an additional delivery charge.